Welcome to Family Carpet Cleaners Point Cook! Your trust is important to us, and we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or engage with our carpet cleaning services.

Information We Collect

Personal Information: When you use our website or book our carpet cleaning services, we may collect personal information such as your name, address, phone number, and email address. This information is essential for scheduling and providing our services effectively.

Payment Information: To process payments for our services, we may collect payment information, including credit card details. Rest assured, we use secure payment gateways to ensure the confidentiality of your financial information.

Website Usage Data: We may collect non-personal information about how you interact with our website, such as the pages you visit, the duration of your visit, and your IP address. This data helps us enhance our website’s functionality and improve user experience.

How We Use Your Information

Service Delivery: We use your personal information to schedule and deliver our carpet cleaning services. This includes communicating with you about appointment details, providing quotes, and addressing any concerns you may have.

Communication: With your consent, we may use your contact information to send you updates, newsletters, or promotional offers related to our services. You can opt-out of these communications at any time.

Analytics: We analyze website usage data to understand user behavior and improve our website’s content and functionality. This helps us tailor our services to better meet your needs.

Information Sharing: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our carpet cleaning services or maintaining our website.

Security: We take the security of your information seriously. We implement industry-standard security measures to protect your personal and payment information from unauthorized access or disclosure.

Your Choices: You have the right to access, correct, or delete your personal information. If you have any questions or concerns about our privacy practices, please contact us.

Updates to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically.

By using our website or engaging with our carpet cleaning services, you agree to the terms outlined in this Privacy Policy.
If you have any questions or concerns about our privacy practices, please contact us at info@familycarpetcleanerspointcook.au
Thank you for choosing Family Carpet Cleaners Point Cook for your carpet cleaning needs!